So when my phone was messing up, Sprint accidentally sent me two phones. With all the problems I had with them, they refunded my money for both. But left me with two phones. Uhhh…do you guys want this back or something?
So a week or two ago I get tired of seeing the extra phone (the same model that broke on me) sitting around, and I decide to get off my butt and take it to the Sprint store. Maybe I can get some money for bringing it back, or at the very least I can get rid of it.
So I go in the store, and there’s a line. I wait for 15-20 minutes. Finally I get to talk to the guy, and I bring over the phone and the packing slip that was sent with it since I didn’t have a receipt for it. He looks at me. “Is that a packing slip I saw?” “Yep! I just need to return this.” “Oookay, well actually, you’ll have to take that up with telesales.” “What? They sent me the wrong phone.” “Yes, but we are a separate entity from telesales, so I can’t return it here. We’re on different systems.”
So I can’t return a Sprint phone to a Sprint store. Brilliant. Great thinking, guys.
Anyone need a brand new Sprint phone? Seriously. Take it off my hands.
Stop the madness.
